What you get free, what ShiftPro Premium includes, how renewal works and how to cancel. Plain language, with no surprises hidden at the bottom.
These Terms apply from ShiftPro version 1.1. If you're still on version 1.0.9 or earlier, the previous Terms apply to you until you update the app.
These terms govern your use of ShiftPro, your account and ShiftPro Premium. You accept them when you create the account you need to use the app or, if you already used ShiftPro, with the "I accept the new terms" button in the what's-new notice; if you take out a subscription, they apply to that too. If you don't accept them, you can't create the account or keep using the app; you can still export your data and delete your account from Settings, at no cost.
With the same step you specifically approve, under Articles 1341 and 1342 of the Italian Civil Code, the clauses on suspending and closing your account (section 4, "Acceptable use"), on limitation of liability (section 9, "Limitation of liability") and on discontinuing the service (section 10, "Service availability").
A copy of the Terms — We keep, linked to your account, the version of the Terms you accepted and the date. The Terms can always be read in the app and on shift-pro.it, where earlier versions also stay published. If you want a copy of the version you accepted, write to us and we'll email it to you within one month.
ShiftPro is an app for managing work shifts, rotations and a pay estimate. It comes in two tiers:
If you were already using ShiftPro before version 1.1, the net estimate stays free for 30 days from the first time you open this version on each of your devices: the app shows you the exact date while the period is active. After that, net pay is part of ShiftPro Premium like for everyone else.
To use ShiftPro you need an account: that's where your shifts, rotations and pay live, and it's what lets you find them on every device. To create it you need an email address, a password and an internet connection.
You use ShiftPro to organise your shifts and estimate your pay. The data you enter is yours, and you are responsible for its accuracy: the app calculates from what you give it.
You may not use ShiftPro for unlawful activities, to get into another person's account, to overload or get around the servers' protections, or to copy, modify or redistribute the app, except where the law allows you to anyway.
If you seriously break these rules — for example an attack on the servers or access to other people's data — we may suspend or close your account. We tell you why and, unless urgency or the law prevents it, we first give you a chance to explain and to export your data. Outside these cases we don't close an account without at least 30 days' notice.
Your data lives on your device and on your account, but no system is safe from faults. You can export a full backup at any time, for free, from Settings → Backup and data → Export backup: keeping a recent copy is the safest way not to lose anything. If you stop using ShiftPro or delete your account, export the data you want to keep first: after deletion it can't be recovered.
ShiftPro Premium is available in three forms, sold through the App Store: an auto-renewing monthly subscription, an auto-renewing yearly subscription, or a one-off lifetime purchase (no renewal, access with no expiry for a single payment, for as long as ShiftPro is offered). The exact price, the currency and — for the two subscriptions — the length are shown on the purchase screen before you confirm: those values, not a figure written here, are the binding ones.
Auto-renewal (monthly and yearly only) — the subscription renews automatically at the end of each period for the same length, charged to your Apple payment method, unless you cancel it at least 24 hours before the end of the current period. The lifetime purchase doesn't renew: it's a single payment, there's nothing to cancel and Premium access stays active with no expiry for as long as ShiftPro is offered (section 10) — on your Apple Account, and on the ShiftPro account you bought it with if you were signed in (see Restore below).
How to cancel (monthly and yearly only) — you can cancel at any time from your device's Settings → your name → Subscriptions, or from ShiftPro's Settings through the direct link to Apple's subscription management. Cancelling stops the next renewal; Premium access stays active until the end of the period already paid for.
Restore — if you change device, the "Restore purchases" button in ShiftPro recovers a subscription that's already active or a lifetime purchase already made on your Apple Account, without paying again.
You need an account to use ShiftPro Premium — always: it's what stops anyone who picks up your phone, or uses it after you, from getting the features you pay for. For the same reason you buy while signed in. A purchase made while signed in stays tied to that ShiftPro account as well as to your Apple Account: to use it on another device, sign in with the same account. If you bought before having an account, just create one: at your first sign-in the purchase becomes yours and you don't lose it. If you delete your ShiftPro account you don't lose the purchase: on this device it becomes active again as soon as you create a new account. If you need to recover it elsewhere after deleting your account, write to matteo.de.min@outlook.it.
On a device with a different Apple Account — signing in to your ShiftPro account is enough: the plan and its expiry date are recorded on our servers, so the Premium features are there even where the App Store knows nothing about that purchase. There, however, changing plan and cancelling can't be done, because they go through Apple and Apple ties them to the Apple Account you bought with: you do them from that device, or from any device signed in with that Apple Account. On a device with a different Apple Account, Settings → your name → Subscriptions does not show that subscription: there Apple only lists the subscriptions of the Apple Account in use.
The price shown on the purchase screen is what you pay, with taxes included where the App Store shows prices including taxes, as in the European Union; Apple issues the receipt.
If the price changes — The price you have already paid applies for the whole current period. If we change the subscription price for later renewals, Apple tells you before the renewal; when Apple asks for your consent to an increase and you don't give it, the subscription doesn't renew and stays active until the end of the period already paid. In any case you can cancel before the renewal. The lifetime purchase is a one-off payment: after it we ask nothing more.
Deleting your ShiftPro account or uninstalling the app does not cancel the subscription: you keep being charged until you cancel it through Apple, as described above. If you have an active subscription, cancel it before deleting your account.
As a consumer in the European Union, you have the right to withdraw from a distance contract within 14 days of its conclusion, without giving any reason.
ShiftPro Premium is sold by Apple, not by us: you exercise the right of withdrawal with Apple, in the ways and with the exceptions set out in Apple's terms for App Store purchases. If you believe the charge doesn't match what was described, write to us and I'll help you make the request to Apple. Writing to us does not pause the 14 days.
The seller is Apple Distribution International Ltd., Hollyhill Industrial Estate, Hollyhill, Cork, Ireland. You can withdraw from your Apple Account's Purchase History, choosing the option to withdraw from the transaction, or by writing to rightofwithdrawal@apple.com. Cancelling automatic renewal is different from withdrawing: it stops future renewals but doesn't refund the current period.
All payments go through Apple, which acts as the seller for in-app purchases: refund requests are handled through reportaproblem.apple.com or your device's Settings. ShiftPro has no access to your payment details and can't cancel or refund an App Store charge: those refunds are decided by Apple.
There is one exception: if we close the service, if we close your account without you having breached these terms, or if you don't accept new terms and so can no longer use the app, while you have a subscription running, we refund you ourselves, by bank transfer, the part already paid and not used: just write to us. In the same cases, if you have the lifetime purchase and made it in the previous 12 months, we refund the full price you paid by bank transfer. From the day we announce that the service is closing, the lifetime purchase is no longer on sale.
Sign-in, sync and ShiftPro Premium rely on providers we choose (Supabase for the account, Resend for emails) and on Apple for payments: they are described in the privacy policy. There may be short interruptions for maintenance, updates or faults: we keep them to a minimum and, when they are planned and long, we tell you at your account email and on shift-pro.it.
We are not liable for delays or interruptions caused by events beyond our control that we could not avoid, such as widespread Internet outages, orders from public authorities or natural disasters, to the extent the law excludes liability for non-performance not attributable to us (Article 1218 of the Italian Civil Code).
If we decided to stop offering ShiftPro, we would tell you in the app and by email to your account's address at least 90 days in advance. Until the shutdown the service works as usual; after it, only exporting your data remains available.
ShiftPro, its code, design and name belong to the developer. We grant you a personal, non-exclusive, non-transferable licence to use the app on Apple devices you own or control, under the App Store usage rules; it lasts as long as you have your account. The rights the law gives you in any case remain unaffected.
By downloading ShiftPro from the App Store you also accept Apple's standard licence agreement for apps (EULA). These terms complete it for the account, ShiftPro Premium and the service; if the meaning of a clause is unclear or the two documents conflict, the interpretation more favourable to you prevails (Article 35 of the Italian Consumer Code, Codice del consumo).
The content you enter (shifts, rotations, pay, settings, name) stays yours. You only authorise us to store, sync and process it to provide the service, for as long as you have the account; we don't use it for anything else and don't hand it to anyone, except the providers described in the privacy policy and, in the case described in section 13, the new controller.
We may change the features of ShiftPro, what is included in the Free tier and what in ShiftPro Premium, and these terms, only for a valid reason: adapting the app to changes in iOS, the App Store or the law; fixing errors or security problems; keeping sustainable a service that largely remains free; improving the app or adding features. A free feature moves to ShiftPro Premium only to keep the service sustainable, with 30 days' notice, and what you have already entered stays yours.
We tell you about every change that affects you with a notice in the app, which says what changes, why and from when. If a change takes away something you could do before, the notice arrives at least 30 days before it takes effect, in the app and by email to your account's address. You can always keep using the free features, or stop using ShiftPro and delete your account from Settings, at no cost.
If you subscribe to ShiftPro Premium and a change reduces what the subscription gives you in a way that is not negligible, you have the right to terminate the contract free of charge within 30 days of receiving the notice or, if later, of the day the change takes effect (Article 135-vicies semel of the Italian Consumer Code, Codice del consumo).
Transfer — We may transfer this contract to whoever continues ShiftPro, for example a company set up by the developer, only if your protections stay the same: we tell you beforehand, in the app and by email to your account's address, and you can always delete your account at no cost.
Invalid clauses — If a clause of these terms turned out to be void or unenforceable, the others remain valid, and the rule provided by law applies in its place.
Languages — These terms are published in Italian, English, German and Spanish, and the four versions have equal value.
These terms are governed by Italian law. If you habitually live in another European Union country, the consumer-protection rules of your country that cannot be waived by contract still apply (Article 6 of Regulation (EC) No 593/2008).
Disputes fall under the court of the place where you live or are domiciled, if that is in Italy (Article 66-bis of the Italian Consumer Code, Codice del consumo). If you live in another EU country you can bring proceedings before the courts of your country or the Italian courts, and we can bring proceedings against you only before the courts of your country (Article 18 of Regulation (EU) No 1215/2012). If you live outside the European Union, the competent court is the Court of Ivrea (Italy), without prejudice to the rights that the law of your country does not allow to be taken away from you.
If you have a complaint, write to us first at matteo.de.min@outlook.it: we try to settle it directly. We are not committed to any alternative dispute resolution body; if the complaint isn't settled, we tell you in writing which body is competent and whether we intend to use it. For a dispute with a trader from another EU country you can also ask the European Consumer Centre in your country for help.
For questions about these terms, write to matteo.de.min@outlook.it.